Lance and his wife, Julie, discuss their emotional journey figuring out a medical diagnosis for their son, Jaxon. He has a neurological disorder called Hereditary Sensory and Autonomic Neuropathy Type 7, preventing him from feeling any pain, which has led him to injure himself dozens of times. Then, Dr. Phil sits down with larger-than-life 16-year-old Jaxon, who is described by his family and close friend, Stacy, as having infectious positivity, compassion toward others, and a fantastic sense of humor. Dr. Phil surprises the teen with a visit with his favorite YouTube personality, MrBeast. And, meet Jaxon’s orthopedic surgeon, Dr. David Feldman, from the Paley Institute in West Palm Beach, Florida, who says he is rebuilding Jaxon so he can have a healthier future.